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Displaying 17 - 24 of 34

Customised Golden Route

Mon, 20 Apr 2015

Just to let you know we had a very enjoyable holiday in Japan, thanks to your very knowledgeable advice and also the efficiency of the H.I.S organisation. We were unlucky in having to spend half the week in light rain and we also struck snow and 0 degrees temperature during our drive to the Mt Fuji/Hakone areas, which forced a couple of the excursions to be cancelled, but this did not spoil the tour in any way. We were most impressed with the punctuality, efficiency, and friendliness of the ‘assistants’ who helped our transfers, in particular Fumiko Ogawa who not only delivered us to Hakone station and accompanied us on the train from Hakone to Odawara but also waited with us until the Shinkansen arrived and even followed us onto the train to ask fellow passengers to assist us if we needed help. I will certainly recommend H.I.S. to my friends. Thanks again for your patience and helpful advice. Kind regards VJ

Nozawa was very good

Tue, 7 Apr 2015

Nozawa was very good. the entire holiday went very well so thanks for your good efforts and planning.

I've been dreaming about going to Japan since I was 12

Tue, 7 Apr 2015

I've been dreaming about going to Japan since I was 12. That being said, once it was time to put an itinerary together (for myself, my boyfriend and mother in law who decided to join in on my dream), I did my best to put there all the places I might want to see (in a not so long space of time...). Well, that was easy for me, but when it was time to go to an agency and make it happen, it seemed like it maybe wouldn't happen.... All the agencies I've contacted, told either it couldn't be done or it was too much work (so they wouldn't do it..). That didn't discourage me and by luck and determination I found H.I.S. The best way to describe my experience is: "I couldn't be happier!!!!!" The travel consultant was great from the get go and instead of telling how difficult or not doable my itinerary was, actually congratulated me for putting it together! She was utterly helpful and (just to seal the deal) really organised!!!!! I'm at the airport right now, but I still felt like writing a feedback..!!!!! My trip is planned to perfection and with all of the travel consultant's tips and advice I'm sure that it will run smoothly and it'll be loads of fun! Thank you so much for all your help and good service of H.I.S.!" Thank you and I'll send another one when I'm back 😁✌️!

Loved Japan and enjoyed every part of the trip

Mon, 23 Feb 2015

My daughter and I got back from Japan yesterday and wanted to thank you for an amazing holiday. We both loved Japan and enjoyed every part of the trip . Thank you for all you help in organising such a great trip and we will definitely be going back. Thanks once again

Snow was perfect and the monkeys amazing

Mon, 16 Feb 2015

Just wanted to let you know we had a wonderful time in Japan. The accommodation was great and so close, snow was perfect and the monkeys amazing. Thank you for all your help, I will be telling anyone I know going to Japan to contact you. Thanks again

My little story about our trip to the snow

Wed, 11 Feb 2015

Travelling to a foreign country can sometimes be a risky experience as most times all you have to reply on is travel reviews from websites from people you don't know. Or like us - you can guarantee a great holiday by getting help from the team at H.I.S. to book a sensational holiday to the snow in Japan. From the first phone call the service at H.I.S. has been outstanding. Their amazing travel consultant gave us lots of options for accommodation, day tours and transfers. Bookings were simple and travel information easy to use. Landing in Japan it was refreshing to know that I would enjoy my family holiday with everything planned and organised. Getting to the Hakuba we were amazed by the service at the hotel the travel consultant had found for us. Things only got better when spoke with others on the slopes who had booked other accommodation online to find out they had paid more, for far less service. If you want to find out how to have the best family skiing holiday in Japan in great accommodation that has private onsens, first class service, special day tours and exclusive nighttime activities contact the H.I.S. Team, you'll find much easier than booking online. My family cannot thank-you enough. Kind regards. JS

Zao was the most amazing ski experience

Tue, 3 Feb 2015

We've just returned from our ski trip to Japan and can I say that our journey and experience was nothing short of breathtaking. Zao Onsen and the Zao Kokusai Hotel was the most amazing ski experience I have had in my many, many years of skiing abroad. Whilst the hotel was perfectly located near the ski slopes, had good ski hire facilities and was extremely comfortable, we found that the staff both on front desk and the dinning area were just so obliging, helpful, professional and warmly accommodating of us as non Japanese. The meals at the hotel were stunning, in particular the dinners which were all traditional Japanese fare. The Onsen at the Hotel was just incredible! It alone was worth the price of the hotel stay and feel the skiing, meals and the wonderful experiences we had were a bonus. I cannot thank you and the staff at the Zao Kokusai Hotel enough for making this such an unbelievably wonderful and memorable experience for the both of us. Looking forward to the next time already! Please feel free to use any comments within this email on your website or please pass them onto your connections in Japan and the hotel to show how much we appreciate their assistance. Many regards, NB

Best ski experience EVER!!!

Mon, 2 Feb 2015

Chalet Ivy was brilliant! We’re not gonna go anywhere else!! We’re going back to Niseko next season and coming back to you :)

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